Good control is good business. Total Control is great.

Wednesday, October 27, 2010

We Won't Do It - Guaranteed

Make you change carriers.
Waste your time. 
Charge you a contingency fee for cost recovery.
Charge you commission for any reason.
Take commission or payments from carriers or anyone.
Make you open telecom and cellular invoices.
Try to sell you software, services, or hardware.
Make you gather invoices, contracts, or records.
Think spreadsheets are boring.  
Forget to change your pooled cellular minutes.
Allow your inventory to become inaccurate. 
Charge you extra for cost recovery.
Charge you a procurement fee.
Accept a procurement fee.
Stumble on our commitment to you.
Ignore a telecom or cellular trouble ticket. 
Not follow through on a move-add-change-disconnect (MACD). 
Charge you extra because we had to work longer hours to get a project complete.
Tolerate not knowing the what and the why of each line item on each bill.
Say, “Good enough for now.”
Let our phone ring more than 4 times when you call. 
Be silent and let you make a second best decision.
Neglect your phone call or email.
Outsource any part of our service to you.
Breach confidentiality.
Chew with our mouth open.

Friday, October 1, 2010

Dull Story about Disconnected Internet Circuits

Telecom and cellular administration can get tedious.  That is one reason why it gets ignored.  Or, sometimes it gets de-prioritized because of urgent problems.   

CMS saved a company an additional $3,533.66 per month. 

Problem.  The company’s telecom manager, the accounting staff, the telecom carriers, and the agent did not have the time or inclination to examine billing associated to circuits.

The company did not notice the over billing, because their costs had remained about the same. 

After the company hired CMS, we concluded that several internet circuits served no purpose.  The rub was that a vendor convinced the client that two specific circuits must not be issued disconnect orders.  CMS provided the client with photos showing that nothing was connected to those circuits. 

CMS wrestled with the carriers and vendors, and did all the work.  The savings belong 100% to the client.  The account now bills correctly. 

We remove at least 90% of telecom and cellular tasks from your to-do list, and simultaneously reduce your hard-dollar costs.  Click here for background.

Let us achieve measurable results for you.