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Thursday, March 22, 2012

US Senator Underscores the Problem of Cramming

Bloomberg Businessweek reported that Verizon Communications agreed to stop unwanted charges from third parties on customers’ landline telephone bills. The practice is known as cramming.   

Third-party billing through landline telephone bills was a $2 billion industry in 2011.  U.S. Senator Jay Rockefeller, chairman of the Commerce Committee, said that a large percentage appeared to be unauthorized.  

Senator Rockefeller identified the problem: “Telephone customers have been tricked into paying for third-party services they didn’t want, or use, or even know they were being billed for.” 

CMS solves the problem of cramming, and other telecom and cellular issues.  Senator Rockefeller is not a paid spokesman for CMS.  Click here for overview