Consolidated Bill: Better Scrutiny Yields Lower Cost

Many organizations don't have the time to carefully scrutinize consolidated billing.  

CMS discovered that a new client was paying for two point-to-point circuits.  Problem: The circuits had not been used in 10 years.  The carrier billed for these two circuits, along with other services, in a consolidated bill.  There was no red flag.  We contacted the carrier, and disconnected the circuits.  We followed through to make sure the invoice reflected the disconnects.  

If you are enjoying the convenience of a consolidated bill (also know as aggregation, or summary invoice), the carrier may be enjoying the benefit of receiving over-payment from you. 

CMS will give you complete visibility for you to know what you have, why you have it, and why you are paying that dollar amount.  CMS routinely finds unexpected hard-dollar savings for its clients.  That’s part of our job. 

You get pure savings.  No contingency commissions.  We do all the legwork.  Thorough scrutiny.  Exhaustive follow through.  Flat fee.  No change of carriers.  CMS takes the time to solve problems, and do the work, so your staff can focus on core priorities.  And, we guarantee to deliver monthly hard-dollar savings.   

Please visit us at www.CMSenterprisesinc.com   Feel free to discuss your situation with us, call (503) 972-9999.  Thank you.

Wrestling for Results

A company with geographically diverse locations reduced monthly telecommunications expense by renegotiating a contract with their primary carrier.  So far, so good.

Problem.  The company, and the carrier, did not follow through to carefully examine the new billing.  The company did not notice the problem, because their costs dropped.  No one had the time to verify the invoices against the contract terms.

After the company hired CMS, we caught numerous billing errors.  Wrong rates were inconsistently applied.

CMS wrestled with the carrier, and did all the legwork.  The carrier issued checks totaling $60,031.87 to the client.  The money was refunded, because CMS caught the 6 months of billing errors.  We tenaciously followed up to get the credits for our client.  The account now bills correctly.

The on-going savings, and credits from the past, belong 100% to the client.  CMS does not charge a contingency fee, or accept payments from carriers.

This may not represent a situation of every company.  But, where there are telecom and cellular problems, we will achieve measurable results.  We have since 1989.

Look at us behind our back. 

Accounting Problem Scenario: The misapplied payment by a telecom carrier.

It's not your fault, but it's now your problem.  Another company's error costs you staff time to resolve.  Staff time is company money. 

Your accounting department correctly pays the carrier on time.  Problem: The carrier misapplies your payment to your other accounts.  This means that in the carrier's system, you haven't paid this particular invoice on this particular account.  The carrier, hopefully, issues a disconnect letter to you. 

Upon receipt of the non-payment letter, your staff must determine and reconcile what the problem is.  Time: 15 minutes to 1 hour.

You contact the carrier, and explain the problem.  Time: 15 minutes to 1 hour.

You must produce a copy of the check or proof of payment, and submit it to the carrier.  Time: 15 minutes to 1 hour.

You solved a problem that your carrier caused.  Your company spent 45 minutes best case, to 3 hours, worst case.  If you don't act fast enough, or are not diligent with the carrier, your service, and phone numbers associated with that account, may be disconnected.

Then, the re-establishment of service begins.  Time: 1 hour to 4 hours.

You don’t need to spend staff time on telecom and cellular problems.  We solve problems, and manage day-to-day administration of telecom and cellular. 

We will augment your staff, and guarantee to reduce your staff workload, while simultaneously reducing your monthly hard-dollar cost.  Email CMS.  Call 503-972-9999.  

Dull Story about Disconnected Internet Circuits

Telecom and cellular administration can get tedious.  That is one reason why it gets ignored.  Or, sometimes it gets de-prioritized because of urgent problems.   

CMS saved a company an additional $3,533.66 per month. 

Problem.  The company’s telecom manager, the accounting staff, the telecom carriers, and the agent did not have the time or inclination to examine billing associated to circuits.

The company did not notice the over billing, because their costs had remained about the same. 

After the company hired CMS, we concluded that several internet circuits served no purpose.  The rub was that a vendor convinced the client that two specific circuits must not be issued disconnect orders.  CMS provided the client with photos showing that nothing was connected to those circuits. 

CMS wrestled with the carriers and vendors, and did all the work.  The savings belong 100% to the client.  The account now bills correctly. 

We remove at least 90% of telecom and cellular tasks from your to-do list, and simultaneously reduce your hard-dollar costs.  Click here for background.

Let us achieve measurable results for you.  www.cmsenterprisesinc.com

$209,000 Credit

A jaded CIO exclaimed, “It’s a miracle” because the carrier credited $209,000 to his company's account. 

Prior to engaging CMS, the client’s internal telecom manager had pursued this credit for 3 years.  The carrier previously refused to issue a credit, or even partial credit.   

CMS’ time, expertise, and enthusiasm resulted in the credit to client.  And, CMS has freed staff time to pursue other key objectives.  The CIO recognized CMS’ efforts, “Thanks for continuing to drive this to completion.” 

CMS never takes a commission from carrier or client. 

What if an audit company recovered this credit?  A contingency fee of 20% to 50% would have been charged. 

Pay us a flat fee for our work, and you keep 100% of the results.  


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Example of Detail in Telecom and Cellular

Don’t laugh or roll your eyes. 

This is an example of how our detailed attention to telecommunication and cellular administration reduce monthly expense. And, no, this is not the only problem for this new client. 

A regional telecom company over billed a CMS client by $8.49 per month. CMS identified and corrected this problem with the carrier. We followed through to assure the correction appeared on the billing. 

The result is that the client saves $8.49 on this particular account. The regional telecom company issued a one-time credit of $343.68. 

Why wasn’t this fixed 2 years ago? Nobody at the client's office had the time, expertise, or interest. An audit company overlooked this issue and others because their commission (versus the hassle) was not worth the effort.

We never take a commission or contingency fee from carriers or clients. This is one reason why we excel in accruing results for our clients. 

This example of a very small correction demonstrates our detailed attention to our clients’ telecom and cellular. What did the client have to do in this situation? Nothing, that's the point. 

Please click to visit www.cmsenterprisesinc.com